Documentation & Continuity
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When Documentation Does the Heavy Lifting of Succession Planning
Succession planning is often treated as a separate organizational exercise: identify key positions, name possible successors,…
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Records Management Is Museum Stewardship: Why Retention Policies Matter for Institutional Memory, Legal Accountability, and Continuity
The first time I needed a donor file, no one could find it. The records showed…
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Good Organizations Do Not Run on Memory: How Written Guidance Turns Experience into Shared Practice
Long before developing formal documentation became a major part of my work, I was already doing…
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The Systems Beneath the Work
The response to my recent article on collections management and digital asset systems revealed something larger…
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The Invisible Infrastructure Behind Museum Collections
Most people never think about how museums keep track of what they own.
