Books
Ideas that continue beyond the assignment
Written Forward also serves as a home for books and longer-form work that examine how writing, technology, policy, and institutional systems shape the way organizations think and operate.
The books featured here extend Written Forward’s work into longer-form questions about writing, policy, technology, expertise, and institutional practice. They are not separate from the consulting work; they explore many of the same tensions in greater depth.
When Writing Gets Too Good
Available now
Artificial intelligence can make writing faster, cleaner, and more polished. But what happens when polished language begins to blur the difference between expertise and appearance? When Writing Gets Too Good examines how AI is changing writing, authority, credibility, verification, and professional trust—and why human judgment still matters when the words sound convincing.
Policy, Schmolicy
Forthcoming
Organizations write policies to create consistency, establish authority, manage risk, and guide decisions. Yet policies routinely fail because they are disconnected from actual practice, poorly understood, inconsistently implemented, or treated as finished once approved. The forthcoming Policy, Schmolicy examines why museum policies, guidelines, and institutional documents matter more than people think—and what it takes to move from written rules to functioning institutional practice.
RELATED INSIGHTS
Many of the ideas developed in these books also appear in shorter professional essays. Related Insights connect the longer-form work to current questions about AI, human review, policy implementation, accountability, documentation, and organizational practice.
